Frequently Asked Questions

Everything you need to know about your Starwax At Home experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy for home care products?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return unused items in their original packaging for a full refund.

Are your cleaning solutions safe for pets and children?

At Starwax At Home, safety is our priority. Most of our products are formulated to be non-toxic when used as directed. Please check individual product labels for specific ingredient details.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout process.

Do you offer international shipping?

Currently, we only ship within the United States and Canada. We are working hard to expand our delivery services to more countries in the near future.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.